LotnLoad Bid Retraction Policy

Bid Retraction Policy

Bid carefully - retractions are rarely allowed
When you are the winning bidder, you are obligated to pay the high-bid price for the item. As a rule, retracting bids is not allowed on LotnLoad.
Remember that all bids on LotnLoad are binding.

Exceptional Circumstances Only
There are, however, a few exceptional circumstances under which you may retract a bid. These are if:

• You can't reach the seller. This means that you tried calling the seller but his or her phone number doesn't work, or you have tried emailing a message to the seller and it comes back undeliverable.
• Someone has bid on an item using your User ID and password.

Timing Matters
There are special rules about retracting bids, depending on when you originally placed the bid.

If you place a bid before the last 12-hours of the listing: You may retract that bid before that last 12-hours, if your situation meets the above description of exceptional circumstances. You will not be allowed to retract that bid during the last 12-hours of the listing.

When you retract a bid before the last 12 hours of a listing: you will eliminate all bids you have placed on that item. If you are correcting a bidding error, you will have to bid again.

If you place a bid during the last 12-hours of the listing: You may retract the bid only within one hour after placing the bid (and if your situation meets LotnLoad's exceptional circumstances description).
When you retract a bid within the last 12 hours of the listing: You will eliminate only the most recent bid you placed. Bids you placed prior to the last 12 hours will not be retracted.

If you are not allowed to retract your bid during the last 12-hours of the listing, you may contact the seller to request that your bid be canceled. The seller will have the discretion whether to cancel your bid.